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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain skills to manage challenging patient talks with clear language, empathy, and de-escalation methods. Master SPIKES for breaking bad news, rehearse real-life scripts and family conferences, plan follow-ups, and adopt self-care routines to fight burnout while improving team collaboration in healthcare settings.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, right tone, and body language confidently.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly calm patient emotions like anger, denial, or fear using empathy techniques.
  • Facilitate family meetings to align goals, cover DNR options, and record decisions.
  • Safeguard your wellbeing and team through debriefs, spotting burnout, and seeking support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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