Interpersonal Skills for Healthcare Professionals Course
Improve your patient interaction style using effective techniques to actively listen, manage conflicts, and convey information clearly to patients and colleagues. Foster greater empathy, lower workplace stress, and enhance team coordination in this targeted course on interpersonal skills tailored for healthcare workers.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your interpersonal skills through a brief, hands-on course emphasising clear and compassionate communication in healthcare environments. Master active listening, body language signals, and proven methods for teamwork, resolving disputes, and smooth task transfers. Rehearse practical dialogues, calming techniques for upset patients, and rapid response strategies, then create your own improvement plan backed by succinct, research-supported materials.
Elevify advantages
Develop skills
- Empathetic listening: practise active listening and affirmation during actual patient interactions.
- Nonverbal rapport: employ body posture, gaze, and personal space to foster rapid trust.
- Difficult patient de-escalation: apply short scripts to soothe anger, fear, and worry.
- Team communication tools: utilise SBAR, I-PASS, and I-statements for precise handovers.
- Personal action plans: formulate 3–5 everyday routines to increase empathy and ease stress.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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