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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Traveller Services and Customer Care Course provides hands-on skills to manage disruptions, special requests, and emergencies confidently. You will learn to explore practical solutions, address airline and hotel challenges, negotiate effectively, and maintain clear records. Enhance communication abilities, utilise ready templates, and offer prompt, dependable assistance to ensure seamless travel experiences for all.

Elevify advantages

Develop skills

  • Handle airline disruptions by rebooking quickly, reducing costs, and safeguarding traveller rights.
  • Resolve hotel problems like overbooking, finding alternatives, and rebuilding guest confidence.
  • Manage special requests by recording them, verifying with hotels, and preparing reliable backups.
  • Develop incident triage abilities to evaluate urgency, assess risks, and respond to time-critical situations.
  • Master professional customer communication using empathetic scripts, clear emails, and prepared templates.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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