Resort Management Course
This course provides essential skills for managing resorts effectively, focusing on operations, guest satisfaction, revenue optimization, and sustainability.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Resort Management Course equips you with practical tools to increase occupancy, revenue, and guest satisfaction in any resort environment. You'll learn to assess operations, improve front desk, housekeeping, and food and beverage services, manage and keep staff, and create training that enhances service. Gain expertise in key performance indicators, strategies for quiet seasons, sustainability, and action plans to ensure reliable, profitable, high-quality resort operations.
Elevify advantages
Develop skills
- Resort diagnostics: analyse reviews, chart guest journeys, identify quick improvements swiftly.
- Guest experience design: optimise check-in, food and beverage, and housekeeping in a few days.
- KPI and benchmarking mastery: monitor Net Promoter Score, Average Daily Rate, Revenue Per Available Room, and labour metrics.
- Cost and sustainability control: reduce waste, energy, and water usage without compromising service.
- Workforce and low-season tactics: retain staff and generate new revenue streams for the resort.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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