Porter Training
Gain expert porter skills for the travel and tourism sector, covering secure luggage management, guest-oriented service, damage avoidance, and effective communication. Enhance guest satisfaction, safeguard against injuries, and provide seamless, top-tier arrival experiences consistently.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical porter training course develops essential service, safety, and communication abilities. Participants master handling high-volume workloads, adhering to logistics protocols, using ergonomic techniques for health protection, and safely managing luggage. They practise guest engagement dialogues, professional problem-solving, and incident documentation to ensure consistent, efficient, and outstanding guest experiences daily.
Elevify advantages
Develop skills
- Peak-time service planning: manage porter workload smoothly in busy periods.
- Safe luggage handling: apply pro body mechanics, PPE, and cart techniques.
- Elite guest care: greet, escort, and assist travellers with polished service.
- Complaint resolution: de-escalate issues and handle damage claims with tact.
- Hotel team coordination: sync with front desk, concierge, and housekeeping.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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