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Hotel Course

4.1/5
Hotel Course
4.1 in the evaluation
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Hotel Course equips you with practical front office skills to handle reservations, check-in, check-out, billing, and payment methods confidently. You'll learn clear scripts for greeting guests, managing early arrivals, complaints, and noise problems, while recording every interaction. Gain expertise in coordinating housekeeping, ensuring room readiness, service recovery, KPIs, SOPs, and daily shift routines to provide smooth, efficient, and dependable guest experiences.

Elevify advantages

Develop skills

  • Front desk operations: master PMS check-in/out, billing, and room status quickly.
  • Guest communication: use professional scripts to greet, verify, and resolve issues calmly.
  • Service recovery: apply quick fixes, smart compensation, and track KPIs.
  • Housekeeping coordination: align room status, turn-down, and maintenance notes.
  • Hotel policies & safety: handle wake-up calls, noise, privacy, and basic security.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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