Hotel Career Training Course
Kickstart your hotel career with hands-on front desk skills, guest service excellence, and cultural communication. Master service recovery, PMS basics, and interview preparation to excel in Travel and Tourism and thrive in today's hotel operations. This course equips you for confident performance in dynamic hospitality environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Hotel Career Training Course delivers practical skills for front desk success, covering check-in to check-out processes. You'll learn guest communication, complaint handling, service recovery, overbooking management, cultural sensitivity, professional documentation, interview preparation, and key hotel systems like PMS, CRS, and POS to perform confidently in modern hospitality.
Elevify advantages
Develop skills
- Master front desk operations: quick check-in, check-out, and billing.
- Resolve guest conflicts: manage complaints, overbooking, and service recovery.
- Gain fluency in hotel systems: PMS, CRS, POS, and phone tools for daily operations.
- Provide cross-cultural guest care: communicate respectfully with international travellers.
- Build job-ready toolkit: resumes, interviews, and 90-day plan for front office roles.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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