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Hotel and Cruise Ship Hospitality Course

Hotel and Cruise Ship Hospitality Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Hotel and Cruise Ship Hospitality Course equips you with hands-on skills for front office management, guest interactions, and onboard safety. Master global service protocols, cross-cultural engagement, disruption handling like rebooking and compensation, plus allergy protocols, F&B teamwork, and precise record-keeping for top-notch guest service.

Elevify advantages

Develop skills

  • Guest recovery tactics: swiftly address issues, process refunds, and offer goodwill gestures.
  • Cruise front desk expertise: handle check-ins, complaints, and diverse multilingual guests.
  • Cross-cultural hospitality: adjust communication style for travellers from around the world.
  • Safety protocols and response: comply with sea regulations, report incidents, and calm guests.
  • Allergy management: record needs, liaise with kitchen staff, and avoid contamination risks.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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