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Hospitality Reception Training

Hospitality Reception Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with hands-on skills for handling guest check-ins, effective communication, and smooth front desk duties. Master key English phrases for welcoming guests, resolving issues, and managing complaints, alongside practical tools for property management systems, handling overbookings, offering local advice, juggling tasks, and organising time to ensure every guest experience is seamless and professional.

Elevify advantages

Develop skills

  • Master efficient and courteous check-in processes for guest arrivals.
  • Resolve guest issues calmly using effective English communication scripts.
  • Operate front desk systems, track room status, and follow procedures for seamless workflows.
  • Offer expert local directions, safety advice, and personalised recommendations.
  • Handle multiple tasks at reception by prioritising guests and managing queues effectively.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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