Hospitality and Management Course
This course provides essential skills for managing hotel operations, enhancing guest satisfaction, and leading teams effectively through practical tools and data-driven approaches.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Hospitality and Management Course equips you with practical tools to improve guest satisfaction and make hotel operations more efficient. You'll learn to identify service issues from online reviews, create effective standard procedures, manage front office, housekeeping, and food and beverage teams, and plan a seamless guest experience. You'll also gain expertise in leadership, communication, and using data for quality control to ensure reliable and profitable results.
Elevify advantages
Develop skills
- Identify hotel service problems quickly using reviews and on-site checks.
- Develop useful standard procedures and checklists to improve room preparation and cleanliness.
- Guide small hotel teams with straightforward instructions, feedback, and support during changes.
- Revise guest experiences at check-in, in rooms, and during breakfast for better stays.
- Monitor service key performance indicators with basic dashboards and reports for rapid enhancements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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