General Housekeeper Training
Gain expertise in hotel housekeeping through professional cleaning methods, upholding 4-star room quality, VIP suite preparation, safety protocols including infection control, lost-and-found procedures, and maintenance reporting. This ensures perfect guest experiences in the travel and tourism sector, with skills applicable in busy hospitality environments across Zambia and beyond.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides practical guidance on cleaning and preparing rooms to high standards under pressure. You will learn safe entry procedures, bathroom and bedroom cleaning routines, stain removal techniques, trash and biohazard management, and lost-and-found policies. It covers setting up 4-star amenities, VIP suites, crib safety checks, quality inspections, and health and safety measures for excellent guest rooms.
Elevify advantages
Develop skills
- Hotel room cleaning sequence: implement professional workflows for quick, thorough turnovers.
- Health and safety in housekeeping: adhere to PPE, chemical handling, and biohazard protocols.
- 4-star amenities setup: arrange linens, minibar, and VIP items to exact brand specifications.
- Lost-and-found and incident logging: properly document, secure, and report guest items.
- Quality checks and inspections: confirm no odours, perfect bedding, and working appliances.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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