Luxury Hospitality Course
This course equips hospitality professionals with essential skills to deliver exceptional luxury service, focusing on personalization, guest journey optimization, and technology integration to enhance satisfaction and revenue.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Luxury Hospitality Course teaches you how to provide elegant, customised service from before guests arrive until after they leave. You will learn practical methods for training staff, preparing VIP briefings, handling in-room touches, customising food and beverage as well as spa services, mapping the guest's journey, and integrating technology. You will master luxury service recovery, safeguard guest information, and put in place straightforward standard operating procedures that boost satisfaction, reviews, and earnings swiftly.
Elevify advantages
Develop skills
- Design the luxury guest journey: map out, improve, and enhance every interaction point.
- Craft personalised stays: customise rooms, food and beverage, spa, and activities using guest details.
- Master VIP arrivals and check-ins: arrange smooth and unforgettable welcomes.
- Recover from service issues for luxury guests: fix problems with understanding and a focus on returns.
- Use guest data and technology in hospitality: apply property management systems, customer relationship management, and privacy guidelines to personalise services.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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