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Head Waiter Training

Head Waiter Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Head Waiter Training course offers practical skills in leadership, handling crises, and recovering guest satisfaction. Participants will master smooth dining room operations, coordination with kitchen and bar staff, managing staff shortages, resolving complaints effectively, and boosting team morale. It includes practical scripts, checklists, and templates to enhance service efficiency, safeguard guest experiences, and ensure top-notch performance consistently across all shifts.

Elevify advantages

Develop skills

  • Crisis management: Address equipment breakdowns and service disruptions promptly in live settings.
  • Team leadership: Conduct team briefings, mentor servers, and sustain high morale during intense periods.
  • Dining room oversight: Balance table sections, handle reservations efficiently, and maximise table turnover.
  • Kitchen and bar coordination: Control order pacing, manage hold-ups, and prioritise guest satisfaction.
  • Guest recovery: Swiftly handle complaints, offer appropriate compensations, and restore customer loyalty.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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