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Salesforce CRM Course

Salesforce CRM Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Salesforce CRM Course teaches you how to set up a clean, scalable system that supports sales, customer success, and support teams. You'll learn to configure core objects, cases, SLAs, automation using Flows, and smart data models for subscriptions and product usage. You'll build accurate reports and dashboards, improve data quality, and encourage adoption with simple layouts, validation rules, and clear governance.

Elevify advantages

Develop skills

  • Salesforce SaaS modelling: design Leads, Accounts, and Opportunities for subscriptions.
  • Case management expertise: build SLAs, queues, and omnichannel support flows.
  • No-code automation: create Flows for routing, onboarding, and health alerts.
  • Data quality and adoption: set validation, layouts, and governance that users appreciate.
  • Insightful reporting: build churn, pipeline, and SLA dashboards for leadership.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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