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office IT support course

office IT support course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Office IT Support Course equips you with practical skills to confidently tackle everyday office IT challenges. Master step-by-step fixes for Word startup problems, sluggish or crashing Outlook, and network printer glitches. Gain expertise in secure remote access tools, effective user communication, precise ticket logging, and routine maintenance to swiftly resolve issues and ensure seamless operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: swiftly resolve Word and Outlook faults in busy office settings.
  • Network printer support: expertly handle slow printing, blank pages, or connection failures.
  • Remote helpdesk processes: efficiently triage, prioritise, and log support tickets professionally.
  • Secure remote assistance: safely apply remote tools with straightforward user interactions.
  • Preventive IT upkeep: implement fast diagnostics, backups, and procedures to minimise disruptions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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