office IT support course
Gain hands-on mastery in Office IT support for real workplace scenarios. Troubleshoot Word launch failures, optimise slow Outlook performance, fix shared printer errors, and deploy secure remote tools. Develop expert skills in diagnostic checklists, detailed documentation, proactive maintenance, and clear communication to excel in dynamic IT support roles.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Office IT Support Course equips you with practical skills to confidently tackle everyday office IT challenges. Master step-by-step fixes for Word startup problems, sluggish or crashing Outlook, and network printer glitches. Gain expertise in secure remote access tools, effective user communication, precise ticket logging, and routine maintenance to swiftly resolve issues and ensure seamless operations.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: swiftly resolve Word and Outlook faults in busy office settings.
- Network printer support: expertly handle slow printing, blank pages, or connection failures.
- Remote helpdesk processes: efficiently triage, prioritise, and log support tickets professionally.
- Secure remote assistance: safely apply remote tools with straightforward user interactions.
- Preventive IT upkeep: implement fast diagnostics, backups, and procedures to minimise disruptions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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