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messaging training

messaging training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course teaches you to craft clear and confident emails and instant messages that elicit quick, precise responses. You will learn to summarise updates, highlight risks, and simplify complex information into straightforward language for stakeholders. It covers professional communication styles, handling conflicts, and using inclusive language, supported by ready-to-use templates, checklists, and tools for efficient status reports, incident updates, and urgent communications.

Elevify advantages

Develop skills

  • Write clear status emails by quickly summarising known facts, uncertainties, and action plans.
  • Convert complex technical concepts into simple language with executive-level impact summaries.
  • Employ professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
  • Select appropriate communication channels and tones, distinguishing formal emails from brief, polite instant messages.
  • Use succinct, inclusive, and culturally sensitive language in all technology-related communications.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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