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IT troubleshooting training

IT troubleshooting training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain expertise in swift and dependable IT troubleshooting through this practical course. Learners will diagnose undelivered emails, resolve mailbox and gateway faults, and grasp SPF, DKIM, DMARC fundamentals. Address sluggish laptops via Windows tools, boost performance, and implement secure fixes. Handle chat, cloud applications, and shared drive challenges using systematic processes, effective communication, and proactive measures to minimise repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: swiftly track, examine, and correct missing emails.
  • Optimise Windows laptops: leverage integrated diagnostics to fix slowdowns rapidly.
  • Stabilise cloud apps: identify and repair chat and video call interruptions promptly.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Apply logical troubleshooting: use a consistent method for all IT problems.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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