IT Technician Course
This course provides essential skills for IT technicians to troubleshoot Windows systems, secure small offices, manage help desks, repair networks and printers, and deliver remote support efficiently.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The IT Technician Course equips you with hands-on skills to diagnose and repair Windows desktops, secure small office setups, and handle help desk tickets effectively. You'll learn straightforward processes for troubleshooting, preventive maintenance, backups, and record-keeping, while enhancing your management of networks, file sharing, printers, and remote support to provide quick, dependable assistance and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: fix sluggish PCs, crashes, and errors using reliable tools.
- Small office security: strengthen endpoints, update systems, and prevent common threats.
- Help desk workflows: set up tickets, SLAs, and escalation routes that operate efficiently.
- Network and printer repair: sort out IP, file share, Wi-Fi, and printing problems swiftly.
- Remote support mastery: provide secure RDP and PowerShell assistance in no time.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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