Business Computing Course
4.9/5
This course provides essential skills for managing IT support in business environments, focusing on teamwork, ticket tracking, security, operations, and databases to improve efficiency and service quality.

4.9 in the evaluation
from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Business Computing Course equips you with hands-on skills to manage IT support tasks using clear teamwork channels, organised ticket monitoring, and straightforward databases. You'll learn to create dependable spreadsheets, implement basic security measures, handle incidents and updates, and generate reports on vital performance indicators. This brief, targeted programme assists in enhancing service standards, minimising mistakes, and ensuring everyday operations flow without hitches.
Elevify advantages
Develop skills
- IT support teamwork: set up channels, automate notifications, and keep everyone in sync.
- Ticket monitoring using spreadsheets: build filters, service level agreements, and foolproof data fields quickly.
- Key IT security: apply multi-factor authentication, minimal access rights, data backups, and secure passwords.
- Operational processes: oversee updates, escalations, service level agreements, and shift transitions effectively.
- Basic ticket databases: design tables, keys, and searches for dependable IT documentation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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