applied ai course
This course equips you with practical skills to build, deploy, and manage AI-powered support ticket systems, focusing on real-world applications, safety, and performance optimization.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Applied AI Course teaches you how to design, deploy, and monitor real-world AI systems for support ticket assistance. You will learn RAG architectures, model selection, training, and validation, plus data cleaning, labelling, and privacy protection. The course also covers safety, governance, A/B testing, rollout strategies, and success metrics so you can launch reliable, compliant, and high-impact AI solutions quickly.
Elevify advantages
Develop skills
- Design AI support architectures: build low-latency, scalable ticket assistants.
- Implement safe AI workflows: add filters, PII redaction, and governance controls.
- Train and evaluate models: tune LLMs, validate retrieval, prevent overfitting.
- Prepare support data: clean, label, and enrich tickets for high-impact AI use.
- Run AI experiments: A/B test, monitor metrics, and roll out features safely.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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