Social Service Assistant Training
Gain essential skills for social service assistants, including client intake and triage, appointment scheduling, record keeping, confidentiality protocols, proper documentation, and effective communication. This enables you to assist social workers efficiently while delivering accurate and compassionate service to clients in a busy environment.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you with hands-on skills to handle demanding schedules, arrange client meetings, and maintain precise records. Master effective intake processes, triage methods, documentation rules, and data protection measures. Develop solid communication abilities via phone, email, and writing to assist clients smoothly and keep your team organised, compliant, and quick to respond.
Elevify advantages
Develop skills
- Client intake and triage: collect vital information, evaluate needs, and direct cases promptly.
- Records management: arrange, safeguard, and review client files to meet standards.
- Scheduling assistance: handle diaries, waiting lists, and alerts for social workers.
- Confidentiality practices: secure client information across calls, files, and databases.
- Professional communication: craft clear, caring messages using everyday English.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course