Social Mediator Training
Gain strong social mediation abilities for community work. Master analysing local conflicts, facilitating inclusive meetings, crafting neighbourhood pacts, and handling ongoing issues with tools ready for immediate use in Zambian contexts. Build confidence to foster peace and unity in diverse communities through ethical, practical approaches that promote lasting harmony.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with practical tools to assess community disputes, handle power imbalances, and organise secure, inclusive neighbourhood gatherings. Master essential communication, de-escalation methods, impartial mediation standards, and sound ethical choices. Develop shared agreements, implement oversight strategies, address violations, and partner with local bodies to achieve sustainable conflict resolution.
Elevify advantages
Develop skills
- Community conflict mapping: swiftly identify power structures, risks, and stakeholders.
- Neutral mediation skills: use ethical, trauma-sensitive techniques in social mediation.
- De-escalation talks: soothe conflicts using effective Nonviolent Communication methods.
- Meeting facilitation: conduct safe, inclusive, solution-driven community sessions.
- Agreement creation and monitoring: jointly develop, track, and adjust local guidelines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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