Reception and Intake Social Intervention Course
Gain strong skills in reception and intake for social services. Master trauma-informed interviews, risk evaluation and safety measures for gender-based violence, legal protocols, and referral coordination to develop ethical action plans supporting adults, children, and families effectively.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with essential skills for managing initial contacts in cases of gender-based and family violence. You will master risk assessment, safety planning, trauma-sensitive communication, effective interviewing, legal guidelines, action strategies, and proper record-keeping to enable swift responses, effective referrals, and improved safety for individuals and families over time.
Elevify advantages
Develop skills
- Conduct risk assessments and create safety plans for GBV and family violence cases.
- Perform concise, trauma-informed intake interviews with high impact.
- Navigate legal protections, reporting, and court processes confidently.
- Develop coordinated plans linking clients to housing, health, legal, and education services.
- Manage cases ethically through secure documentation, tracking, and closure.
Suggested summary
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