Mediation Agent Training
Gain essential mediation abilities for community work. Master conflict analysis, stakeholder mapping, guiding inclusive discussions, and converting public space disputes into solid community agreements for safer, united neighbourhoods that last.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with practical tools to analyse conflicts in public areas, identify stakeholders, and foster trust among varied groups. You will learn to develop safe and inclusive mediation strategies, draft actionable plans and community pacts, and partner with local leaders. Additionally, master techniques for monitoring, assessing, and adjusting efforts to promote enduring peace and collective accountability.
Elevify advantages
Develop skills
- Identify conflicts by mapping stakeholders, needs, and tensions in public spaces swiftly.
- Design mediation by planning secure, inclusive sessions with effective dialogue methods.
- Apply facilitation using circles, world cafés, and role plays with straightforward guides.
- Develop action pacts by jointly creating community agreements and monitoring steps.
- Evaluate outcomes by measuring indicators, collecting input, and refining approaches.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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