Quality Management in Archives and Libraries Course
This course equips library and archive professionals with practical quality management techniques to enhance cataloging accuracy and user services. Participants learn to identify issues, establish SMART targets, monitor indicators, mitigate risks, and implement sustainable processes that improve consistency, precision, and customer satisfaction across operations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain skills to evaluate cataloging and user service challenges, create effective quality indicators, and establish SMART targets. Master workflows for detecting errors, gathering feedback, and monitoring services, while developing action plans, risk management strategies, and tools for lasting improvements through training.
Elevify advantages
Develop skills
- Design quality metrics for cataloging and service performance.
- Write SMART objectives for library quality goals.
- Implement workflows for cataloging quality assurance.
- Improve user services through standardisation and feedback.
- Plan actions and manage risks for sustained quality.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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