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Receptionist & Concierge Course

Receptionist & Concierge Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This practical Receptionist and Concierge Training develops key front-desk skills in communication, visitor registration, access control, safety, and professionalism. You will learn effective greeting techniques, de-escalation methods, multitasking, time management, package handling, logging procedures, chain-of-custody protocols, and responses to suspicious items to ensure security for people, property, and information daily.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate issues, and direct them efficiently.
  • Control visitor access securely: check identifications, issue badges, and enforce protocols.
  • Handle packages with chain-of-custody: log entries, store safely, and release properly.
  • Manage reception time effectively: prioritise tasks, multitask wisely, and remain composed.
  • Respond to incidents confidently: identify risks, take safe actions, and record details accurately.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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