Reception Secretarial Training
Gain essential reception secretarial skills to manage calendars, handle calls and visitors effectively, craft clear emails and maintain precise logs, stay composed under pressure, and create professional first impressions that ensure an organised, efficient, and client-oriented front desk in any office setting.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips you with skills for confident front-desk duties in busy offices. You will learn efficient appointment scheduling, calendar management, professional written communication with templates, visitor handling, call management, phone etiquette, accurate logging, and end-of-day reporting to provide reliable support.
Elevify advantages
Develop skills
- Smart calendar management: schedule, reschedule, and avoid double bookings quickly.
- Front-desk efficiency: handle visitors, calls, and deliveries smoothly.
- Professional email writing: compose clear confirmations, updates, and summaries.
- Accurate reception records: create and update visitor and call logs precisely.
- Confident phone skills: apply scripts for holds, transfers, and challenging calls.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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