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Reception and Switchboard Hostess Training

Reception and Switchboard Hostess Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Enhance your front desk skills with this hands-on Reception and Switchboard Hostess Training. Discover efficient desk organisation, professional telephone manners, smooth visitor procedures, and ready scripts for routine and challenging scenarios. Build strong security knowledge, confidentiality standards, and stress-handling techniques to manage high-pressure periods with poise, ensuring a professional and dependable welcome every time.

Elevify advantages

Develop skills

  • Design efficient front desk workflows for quick, organised reception and switchboard operations.
  • Handle professional phone calls by greeting, routing, and managing multiple lines smoothly.
  • Control visitors and lobby areas through guest registration, waiting management, and VIP access.
  • Master difficult interactions using proven scripts to calm upset callers and visitors.
  • Apply security and confidentiality protocols including access control, privacy, and logging at reception.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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