Medical Reception Course
This course provides essential skills for managing medical reception duties, including patient intake, appointment scheduling, communication, organization, and reporting to ensure efficient and professional clinic operations.
from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Medical Reception Course equips you with practical tools to manage busy front desks confidently. You'll learn straightforward patient arrival procedures, basic triage, and privacy guidelines, along with scripts for phone calls, booking appointments, handling delays, and no-shows. Develop solid communication and calming skills, implement infection control from the desk, and utilise checklists, reports, and workflows to maintain organised, safe, and professional daily operations.
Elevify advantages
Develop skills
- Patient intake mastery: apply fast, accurate ID, triage, and privacy steps.
- Appointment control: schedule, confirm, and manage no-shows with clear scripts.
- De-escalation tactics: handle angry or late patients with calm, firm communication.
- Front desk organisation: streamline workflow, documents, and infection control.
- Daily clinic reporting: use checklists and metrics to track flow and improve service.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course