Company Reception Training
Gain essential front desk skills for secretariat positions: confidently welcome visitors, process check-ins and deliveries, safeguard confidential information, resolve challenging encounters, and implement straightforward procedures for a secure, efficient, and friendly reception area that supports the whole organisation.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you with practical skills to handle visitors, phone calls, and deliveries confidently at the company front desk. You will master professional greetings, visitor check-in and badge issuing, data privacy rules, managing tough situations, and security protocols. Includes ready scripts, templates, and checklists to ensure a smooth, secure reception process.
Elevify advantages
Develop skills
- Master visitor check-in: quick and precise badge and log procedures.
- Deliver professional greetings: effective scripts for phone, email, and face-to-face.
- Handle tricky visitors: stay calm, de-escalate, and escalate security wisely.
- Uphold confidentiality: secure visitor details, papers, and packages.
- Develop front desk standards: design procedures, forms, and staff checklists.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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