Administrative Receptionist Course
Master front-desk communication, appointment scheduling, call handling, and documentation in this Administrative Receptionist Course. Tailored for secretariat professionals aiming to confidently manage patients, staff, and information with high professionalism in medical and wellness environments. Gain practical skills in greetings, de-escalation, privacy, phone etiquette, triage, voicemail, scheduling, calendar management, documentation, pricing, and using software tools for efficient shifts.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical Administrative Receptionist Course enhances front-desk skills in medical and wellness settings. Learners master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, voicemail management, accurate scheduling, calendar oversight, documentation, pricing discussions, and software tools with templates and checklists for organised, efficient operations.
Elevify advantages
Develop skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organise records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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