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Administrative Receptionist Course

Administrative Receptionist Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This practical Administrative Receptionist Course enhances front-desk skills in medical and wellness settings. Learners master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, voicemail management, accurate scheduling, calendar oversight, documentation, pricing discussions, and software tools with templates and checklists for organised, efficient operations.

Elevify advantages

Develop skills

  • Front desk professionalism: manage check-in, privacy, and patient flow with ease.
  • Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
  • Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
  • Clear documentation: log messages, organise records, and streamline daily handovers.
  • Service and pricing communication: explain options, set boundaries, and escalate wisely.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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