Sales Administrative Assistant Course
This course equips you for the Sales Administrative Assistant position through practical lessons in processing orders, managing CRM details, preparing invoices and credit notes, and communicating with customers. You will aid sales teams by minimising errors, ensuring order accuracy, and maintaining timely delivery every time.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain essential skills in order handling, clear communication, and record-keeping to manage customer requests precisely from initial contact to invoice completion. Master templates, checklists, CRM systems, urgent shipments, billing fixes, credit notes, and detailed reports to cut mistakes, quicken replies, and ensure seamless daily operations.
Elevify advantages
Develop skills
- Quick order handling: record, verify, and track sales orders without mistakes.
- Reliable CRM management: log vital customer and shipment details for sales confidence.
- Effective customer interactions: address concerns, manage expectations, and end calls professionally.
- Precise billing management: generate invoices, correct issues, and process credit notes.
- Efficient task prioritisation: organise duties, group emails, and provide clear updates.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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