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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain confidence in greeting customers, understanding their needs, and smoothly guiding them from fitting rooms to checkout. Master de-escalation techniques, clear refund policies, objection handling, and persuasive closing strategies. Develop solid product knowledge, offer practical garment care tips, and use follow-up, feedback, and reflection to enhance every customer interaction continuously.

Elevify advantages

Develop skills

  • Master de-escalation to quickly calm upset customers using effective phrases.
  • Deliver powerful greetings that build instant trust and great first impressions.
  • Handle objections on price, fit, and quality to secure more sales.
  • Provide needs-based styling by matching outfits, colours, and silhouettes perfectly.
  • Conduct after-sales follow-ups with care advice, return invitations, and loyalty building.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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