Client Manager Training
This course equips you with skills to manage B2B SaaS clients effectively. Learn to cut churn, run impactful meetings, execute 90-day retention plans, and craft 12-month growth strategies. Perfect for sales professionals handling renewals, expansions, and key relationships, helping build lasting profitable partnerships.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical tools for B2B SaaS client management to safeguard renewals and drive growth. Master spotting churn risks, creating 90-day retention plans, leading effective meetings, and coordinating team support. Develop expertise in assessing risks, identifying opportunities, and planning yearly expansions for stronger client ties.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Plan effective client meetings like kickoffs, QBRs, and renewals.
- Develop 90-day retention strategies to secure renewals.
- Map account growth with cross-sell and upsell opportunities.
- Score client health and risks to focus on key actions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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