from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Shop Manager Course provides practical tools to increase sales, safeguard margins, and offer reliable service. Learn about pricing, promotions, merchandising, upselling, and queue management, along with loss prevention and precise inventory control. Develop strong teams, plan labour efficiently, monitor KPIs using simple reports, and create targeted action plans that achieve quick, measurable performance gains.
Elevify advantages
Develop skills
- Drive fashion sales: apply promotions, pricing, upselling and cross-selling techniques.
- Elevate customer experience: manage queues, establish service standards, and respond to customer feedback.
- Control stock: handle receiving, replenishment, counts and basic loss prevention.
- Boost profitability: interpret retail KPIs, sales patterns and labour cost metrics.
- Lead shop teams: set targets, coach daily, and manage performance with KPIs.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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