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Sales Training Course
Improve your sales skills in the retail sector with our Sales Training Course, specifically designed for Zambian retail professionals who want to be the best. Get a proper understanding of the products, check out the competition, and show customers how the products will benefit them. Improve how you close sales, engage with customers, and figure out what they need. Learn about the psychology behind sales, understanding customer behaviour and using emotional intelligence. Practice different sales situations, handle objections with confidence, and improve your communication skills by listening carefully and building good relationships.
- Get a proper understanding of the products: Check out the competition and show customers how the products will benefit them.
- Improve sales techniques: Close deals properly and engage with customers strategically.
- Understand sales psychology: Influence and persuade using emotional intelligence.
- Handle objections: Deal with customer objections confidently and reassure them.
- Improve communication: Build relationships, listen carefully, and ask questions that get the customer talking.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your sales skills in the retail sector with our Sales Training Course, specifically designed for Zambian retail professionals who want to be the best. Get a proper understanding of the products, check out the competition, and show customers how the products will benefit them. Improve how you close sales, engage with customers, and figure out what they need. Learn about the psychology behind sales, understanding customer behaviour and using emotional intelligence. Practice different sales situations, handle objections with confidence, and improve your communication skills by listening carefully and building good relationships.
Elevify advantages
Develop skills
- Get a proper understanding of the products: Check out the competition and show customers how the products will benefit them.
- Improve sales techniques: Close deals properly and engage with customers strategically.
- Understand sales psychology: Influence and persuade using emotional intelligence.
- Handle objections: Deal with customer objections confidently and reassure them.
- Improve communication: Build relationships, listen carefully, and ask questions that get the customer talking.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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