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Sales Skills Course
Improve your retail career with our Sales Skills Course (Zambian Edition), wey e designed to give you the correct techniques and strategies. Learn how to sell by solving problems and giving advice, come up with good reasons why people should buy, and get better at finding out what customers want. Learn how to make friends, deal with wahala, and close sales properly. Make your after-sales better by asking for feedback and following up, so customers go continue buying from you for long. Get proper, quality skills to do well in the tough retail market.
- Learn to sell by solving problems: Give solutions wey e fit the customer needs properly.
- Learn to sell by giving advice: Talk to customers with good and personal advice.
- Improve your value proposition: Come up with offers wey e good and show the correct benefits.
- Make long-term relationships: Make customers trust and continue to buy by engaging them always.
- Overcome objections: Change problems into opportunities with strategies wey e correct.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your retail career with our Sales Skills Course (Zambian Edition), wey e designed to give you the correct techniques and strategies. Learn how to sell by solving problems and giving advice, come up with good reasons why people should buy, and get better at finding out what customers want. Learn how to make friends, deal with wahala, and close sales properly. Make your after-sales better by asking for feedback and following up, so customers go continue buying from you for long. Get proper, quality skills to do well in the tough retail market.
Elevify advantages
Develop skills
- Learn to sell by solving problems: Give solutions wey e fit the customer needs properly.
- Learn to sell by giving advice: Talk to customers with good and personal advice.
- Improve your value proposition: Come up with offers wey e good and show the correct benefits.
- Make long-term relationships: Make customers trust and continue to buy by engaging them always.
- Overcome objections: Change problems into opportunities with strategies wey e correct.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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