Retail Store Manager Training
Gain essential skills as a retail store manager: establish KPIs, schedule shifts, coach sales teams, improve conversion rates, and handle risks. Discover practical methods for performance reviews, incentive programmes, and visual adjustments to increase footfall, sales, and staff motivation in a Zambian retail setting.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This hands-on course equips you to transform corporate objectives into specific goals, KPIs, and easy dashboards, connecting them to effective incentives and daily tasks. Master analysing data, spotting issues, scheduling shifts, and running briefings, one-on-ones, and coaching sessions. Develop risk strategies, overcome change resistance, and apply targeted training plus on-site feedback to enhance conversion, average sale value, and overall team performance.
Elevify advantages
Develop skills
- KPI-driven store management: convert company goals into weekly KPIs.
- Retail team leadership: plan roles, shifts, and briefings to boost sales.
- Sales coaching on the floor: develop habits for upselling and conversion.
- Risk control in retail: identify early signs and prevent sales decline.
- Motivation systems: design fair rewards linked to store results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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