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Retail Sales Course
Improve your retail sales abilities with our in-depth Retail Sales Course (Zambian Edition), designed for workers looking to do well in the retail sector. Learn how to create good sales talks by finding what makes your products special and dealing with customer worries. Find out how to gather and use customer opinions to keep getting better. Look at ways to understand customers, discover how to sell more and sell related items, and stay up-to-date with what's happening in the smartphone market. Get better at planning interesting product displays that customers will remember. Sign up now to change your retail skills!
- Master sales pitches: Create convincing and persuasive sales talks.
- Handle objections: Confidently deal with and sort out customer issues.
- Leverage feedback: Use customer opinions to make sales plans better.
- Profile customers: Understand customer groups to help with focused marketing.
- Upsell effectively: Find and suggest related products.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your retail sales abilities with our in-depth Retail Sales Course (Zambian Edition), designed for workers looking to do well in the retail sector. Learn how to create good sales talks by finding what makes your products special and dealing with customer worries. Find out how to gather and use customer opinions to keep getting better. Look at ways to understand customers, discover how to sell more and sell related items, and stay up-to-date with what's happening in the smartphone market. Get better at planning interesting product displays that customers will remember. Sign up now to change your retail skills!
Elevify advantages
Develop skills
- Master sales pitches: Create convincing and persuasive sales talks.
- Handle objections: Confidently deal with and sort out customer issues.
- Leverage feedback: Use customer opinions to make sales plans better.
- Profile customers: Understand customer groups to help with focused marketing.
- Upsell effectively: Find and suggest related products.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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