from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides a straightforward, step-by-step guide to welcoming customers, asking the right questions, and assisting with fitting room experiences that encourage confident purchases. You'll learn practical phrases for making recommendations, dealing with price concerns, closing sales smoothly, and managing challenging scenarios, along with role-playing exercises, performance measures, and a two-week plan to rapidly increase sales conversions and customer returns.
Elevify advantages
Develop skills
- Structured retail sales process: greet, find out needs, suggest items, complete the sale, and follow up.
- Clothing styling and additional sales: put together looks, upsell, and cross-sell quickly.
- Dealing with objections in the shop: address price worries and maintain profit levels.
- Closing sales in retail and building loyalty: finalise the deal and encourage repeat business effortlessly.
- Managing difficult customers: calm situations, restore service, and preserve the connection.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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