Retail Assistant Course
This course equips aspiring retail assistants with essential skills in customer service, fitting room oversight, loss prevention measures, visual merchandising, time management, and store safety procedures. Participants will acquire practical scripts and routines to increase sales, minimise stock losses, and maintain an efficient sales environment during busy periods.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in customer service guidelines, efficient communication techniques, fitting room management, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily routines, and safety protocols to manage peak times effectively, assist colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room management: control customer flow, reduce shrinkage, and safeguard stock efficiently.
- Core retail service: greet customers, provide assistance, and complete sales effectively amid high traffic.
- Customer interaction scripts: address complaints, promote upsells, and solve problems swiftly.
- Visual merchandising tasks: fold items, face products, and refresh displays quickly to drive sales.
- Retail time management: prioritise duties, maintain organisation, and ensure floor safety at all times.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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