Pet Shop Sales Training
Enhance pet shop sales through ethical and assured customer service. Gain expertise in needs-focused product suggestions, managing customer concerns, fundamental pet safety and care knowledge, plus product insights to effectively support shoppers, safeguard animals, and grow business in retail pet settings. Ideal for building customer loyalty and revenue sustainably.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you to assist pet owners confidently with suitable products using empathy and precision. Master key questions, handle objections smoothly, apply ethical closing techniques, and grasp nutrition, safety, and welfare essentials for dogs, cats, and small pets. Develop strong product expertise, quick fact-checking abilities, and skills to advise veterinary consultations for reliable, trust-enhancing guidance.
Elevify advantages
Develop skills
- Conduct ethical sales talks: pose smarter questions, listen attentively, close with assurance.
- Match pet products swiftly: weigh budgets, safety, and genuine animal requirements.
- Understand basic pet nutrition: interpret labels, identify issues, direct smart selections.
- Prioritise safety in guidance: cover allergens, disease risks, product recalls, and child-friendly pets.
- Hone research abilities: check pet details online and recognise vet referral needs.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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