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Building Concierge Training

Building Concierge Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Building Concierge Training Programme provides practical tools for delivering top-quality resident services. You will learn communication methods, service standards, response times, and procedures for front desk, packages, amenities, move-ins, and emergencies. Through real-world scenarios, scripts, and a competency plan, you will improve satisfaction, cut complaints, and ensure smooth operations.

Elevify advantages

Develop skills

  • Resident communication strategy: create clear emails, alerts, and notices quickly.
  • Luxury resident profiling: analyse building demographics and link to service KPIs fast.
  • Front desk operations: manage reception, packages, and visitors using professional procedures.
  • Service recovery scripts: resolve complaints, delays, and noise issues confidently.
  • Concierge QA toolkit: use checklists, audits, and training to maintain high standards.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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