Supply Quality Management Course
Master supplier quality management using practical tools tailored for procurement professionals in Zambia. Learn to establish clear specifications for ingredients and packaging, conduct effective sampling and inspections upon receipt, apply structured decision rules for lot acceptance or rejection, leverage KPIs and supplier scorecards for performance tracking, and implement audits, SCARs, and feedback mechanisms to foster continuous improvement, thereby minimising risks, reducing rejects, and safeguarding product quality and brand reputation.
from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Supply Quality Management Course equips participants with essential practical tools to effectively manage the quality of incoming ingredients and packaging materials, ranging from tomato pulp to salt, sugar, and other essentials. Learners will master the art of defining precise specifications, implementing robust sampling plans, conducting thorough inspections, and applying clear decision rules to accept, quarantine, or reject lots. Additionally, the course covers the use of supplier scorecards, SCARs, audits, and key performance indicators (KPIs) to proactively prevent quality issues, reduce waste, and ensure consistent product performance while upholding brand trust in the Zambian context.
Elevify advantages
Develop skills
- Supplier quality KPIs: track rejects, on-time conformity, and closure speed.
- Practical specs writing: set clear, testable criteria for key food ingredients.
- Sampling and testing: apply AQL, rapid checks, and lab workflows on receipt.
- Decision rules: use numeric matrices to accept, quarantine, or reject deliveries.
- Supplier improvement: use audits, SCARs, and feedback to drive better performance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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