Quality Analyst Course
This course provides essential skills for quality analysts to define metrics, analyze defects, build dashboards, design monitoring plans, and drive operational improvements to reduce faults and boost customer satisfaction.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Quality Analyst Course equips you with hands-on skills to outline metric ranges, chart process stages, and confirm data from main systems. You'll learn to compute accuracy, damage, return, and complaint measures, carry out root cause investigations, and create straightforward dashboards. Additionally, you'll gain expertise in oversight strategies, automation, remedial measures, and top practices that steadily lower faults and enhance customer contentment.
Elevify advantages
Develop skills
- Define QA metrics: establish precise order, damage, and complaint KPIs swiftly.
- Analyse defects: apply Pareto, 5 Whys, and fishbone methods to operational problems.
- Build QA dashboards: monitor leading and lagging indicators in real time.
- Design monitoring plans: set up alerts, thresholds, and escalation for operational teams.
- Drive improvements: test solutions, assess effects, and reduce defects rapidly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course