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Quality Analyst Course

Quality Analyst Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Quality Analyst Course equips you with hands-on skills to outline metric ranges, chart process stages, and confirm data from main systems. You'll learn to compute accuracy, damage, return, and complaint measures, carry out root cause investigations, and create straightforward dashboards. Additionally, you'll gain expertise in oversight strategies, automation, remedial measures, and top practices that steadily lower faults and enhance customer contentment.

Elevify advantages

Develop skills

  • Define QA metrics: establish precise order, damage, and complaint KPIs swiftly.
  • Analyse defects: apply Pareto, 5 Whys, and fishbone methods to operational problems.
  • Build QA dashboards: monitor leading and lagging indicators in real time.
  • Design monitoring plans: set up alerts, thresholds, and escalation for operational teams.
  • Drive improvements: test solutions, assess effects, and reduce defects rapidly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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