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Operational Excellence Foundations Course
Improve your operational skills with the Operational Excellence Foundations Course (Zambian Edition), designed for operations professionals looking to boost efficiency and get better results. Dig deep into finding the root causes of problems using tools like the 5 Whys and the Fishbone Diagram. Become a pro at process mapping, and learn about lean management ways of doing things. Learn how to write good reports, plan how to make things happen, and set KPIs (Key Performance Indicators). This course helps you spot where things are getting held up, make processes automatic, and make sure things are always getting better, and you can do it all at your own speed.
- Master Root Cause Analysis: Sort out problems using the 5 Whys and Fishbone Diagram techniques.
- Implement Lean Strategies: Make things more efficient by automating and re-engineering processes.
- Map Critical Processes: Spot and draw out the main operational processes.
- Excel in Reporting: Write clear reports and talk effectively with everyone involved.
- Drive Continuous Improvement: Keep an eye on progress and change strategies to make sure you succeed.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your operational skills with the Operational Excellence Foundations Course (Zambian Edition), designed for operations professionals looking to boost efficiency and get better results. Dig deep into finding the root causes of problems using tools like the 5 Whys and the Fishbone Diagram. Become a pro at process mapping, and learn about lean management ways of doing things. Learn how to write good reports, plan how to make things happen, and set KPIs (Key Performance Indicators). This course helps you spot where things are getting held up, make processes automatic, and make sure things are always getting better, and you can do it all at your own speed.
Elevify advantages
Develop skills
- Master Root Cause Analysis: Sort out problems using the 5 Whys and Fishbone Diagram techniques.
- Implement Lean Strategies: Make things more efficient by automating and re-engineering processes.
- Map Critical Processes: Spot and draw out the main operational processes.
- Excel in Reporting: Write clear reports and talk effectively with everyone involved.
- Drive Continuous Improvement: Keep an eye on progress and change strategies to make sure you succeed.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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