Incident Management in Manufacturing Processes Course
This course equips you with practical tools to manage incidents in manufacturing, minimising downtime, stabilising production, safeguarding deliveries, and boosting KPIs like MTTR, uptime, and OTD through structured responses, root cause analysis, and effective recovery strategies.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain hands-on skills in incident management for manufacturing: triage issues swiftly, pinpoint root causes, make data-driven choices using KPIs, execute shop-floor fixes, communicate across teams, and develop strong plans for maintenance, spares, and recovery to ensure steady output, on-time delivery, and cost control.
Elevify advantages
Develop skills
- Rapid incident triage to classify shop-floor issues and set priorities quickly.
- Downtime reduction using SOPs, quick-change methods, and spare-parts control.
- KPI-based decisions with OTD, MTTR, and uptime metrics for responses.
- Short-term recovery by replanning shifts, routes, and WIP to safeguard deliveries.
- Root cause analysis and reporting via 5 Whys and cross-functional reports.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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