Process Improvement and Automation Course
This course equips you with practical skills to optimize e-commerce operations from order to delivery, focusing on waste reduction, automation integration, and performance measurement for growing teams.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Process Improvement and Automation Course assists you in streamlining order-to-delivery using straightforward, practical steps. Learn to map existing workflows, eliminate waste, and create a future state incorporating intelligent automation. Develop dependable KPIs, dashboards, and measurement practices, then execute plans through staged implementations, risk management, SOPs, and affordable tools suited for medium-sized, expanding teams.
Elevify advantages
Develop skills
- Map e-commerce processes: swiftly outline order-to-delivery and reveal waste.
- Diagnose root causes: apply data, 5 Whys, and fishbone diagrams to resolve recurring problems quickly.
- Define precise KPIs: construct useful dashboards and monitor order-to-delivery improvements.
- Design future-state processes: reallocate roles, incorporate QA checks, and automate essential steps.
- Implement affordable automation: choose tools, test solutions, and minimise risks during rollout.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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