After-Sales Technician Training
Gain essential after-sales technician skills: quickly diagnose washing machine faults like E21 and drain issues, carry out safe on-site repairs for pumps, hoses, sensors, and boards, decide between immediate fixes or follow-ups, handle parts and documentation effectively, and communicate clearly with customers to elevate service standards and efficiency. This training covers structured diagnostics, testing, repair processes, and reporting from initial call to completion.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
After-sales Technician Training provides a straightforward, hands-on method to manage washing machine E21 and drainage faults from initial contact to final documentation. Master systematic diagnostics, secure field testing, and detailed repairs for pumps, hoses, sensors, and control boards. Boost first-time resolution rates, schedule return visits, oversee parts and records, and confidently share issue details and care advice with clients.
Elevify advantages
Develop skills
- On-site diagnostics: conduct safe test cycles, check components, identify issues quickly.
- Drain and pump repairs: remove blockages, test parts, replace faulty units efficiently.
- Repair decisions: assess fix or revisit, order parts, establish time and cost boundaries.
- Customer communication: describe problems clearly, manage expectations, resolve concerns.
- Service reporting: record faults, parts, and images to enhance processes and stock control.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course