process training
Process Training builds expertise in optimising order-to-delivery operations. Participants learn to map processes, establish SMART objectives, diagnose root causes, and craft improvements that enhance delivery performance, lower error rates, and deliver actionable KPIs for ongoing managerial oversight and refinement.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Process Training equips you with practical tools to enhance order-to-delivery efficiency. Master defining SMART goals, mapping value streams, identifying root causes, and implementing targeted improvements in warehousing, systems, and customer service. Gain skills in data collection, analysis, benchmarking, control planning, and piloting initiatives that reduce lead times, minimise errors, and improve on-time delivery rates confidently.
Elevify advantages
Develop skills
- SMART process goals: Set precise, measurable targets for order-to-delivery performance.
- Root cause analysis: Apply DMAIC, 5 Whys, FMEA, and Pareto to resolve delivery challenges swiftly.
- Process mapping: Visualise complete workflows, identify waste, and eliminate critical bottlenecks.
- Data-driven KPIs: Develop streamlined dashboards tracking OTIF, lead time, accuracy, and service tickets.
- Implementation leadership: Lead pilots, train staff, and maintain lasting process enhancements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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